About Us

Doug – Billings Location

Family Values:
Doug & Sarah McGrail have been married for ten years and are busy raising six children that include three foster children. Both Doug & Sarah try to set a good examples for their family by living a Christ-centered life.

Wealth of Experience:
Doug has been a small business owner for the past 20 years. He purchased Independent Lock in 2009 to provide locksmith services to Billings MT. It was important to him to buy a business whose foundation was built on honesty, integrity, reliability and customer satisfaction. He has continued with those same values since becoming the owner of Independent Lock. Doug was the sole employee & as Independent Lock’s customer base grew, he hired Mike O'Neil to take on access control and cctv while working toward moving Independent Lock to the next level of business.

Personal Time:
Doug’s hobbies include camping, hiking, hunting while enjoying time with family & friends. One of his passions is to help men be better husbands, fathers & community leaders by living and teaching what the Bible says and how to apply it to their lives. After reading and studying Dave Ramsey’s “Financial Peace” Doug acquired the knowledge to help people live debt-free lives by teaching the principles he learned from Ramsey’s book. Doug’s favorite book is the Bible.

Mike – Heights Location

A Little about who I am.
My name is Mike O’Neil, I was born and raised in a city just south of Seattle, WA.

In 1999 my wife and I decided to move our family back to her home city of Billings, MT.

We found the quality of life and the quality of people in this great state to be unsurpassed by any other. Our children participated in schools and other academics in the Billings Heights and have now moved on to build their own families. My wife and I are blessed to have raised our children in this great community and now even more blessed to be a part of our grandchildren’s growing up in this wonderful state we call home.

The majority of my career experiences relate to the service and installation of low voltage electronic components. In 2013 I joined Independent Lock and began partnering with Doug in the Locksmith business. What a great move. I have found it to be a very exciting and ever challenging occupation.

With my prior back ground in electronics, Doug and I found it to be a great fit for both of us. We make every effort to provide our customers quality and affordable electronic security to go along with our professional locksmith solutions that meet our community’s home and business needs.

Our goal is not to get rich, yet we aim to provide for our families, serve our community, take care of our customers’ needs and most importantly to honor and glorify our Lord with all that we do.

My personal interests are to spend quality time with my wife, children and grandchildren. I enjoy the outdoors through hunting, hiking and playing golf. I also enjoy spending time reading and serving my community through our church.

I have learned that the greatest characteristics to strive for are to be a man of courage, live with integrity, be motivated, and encourage others.